Medical Administrative Assistant Certificate

In this program, you will build a strong foundation in healthcare administration and develop the skills to succeed in a medical office.

You will learn how to:

• Communicate with patients and staff
• Apply medical ethics, law and compliance standards
• Manage medical records and office technology
• Schedule appointments and handle telephone skills
• Understand medical terminology
• Assist with insurance billing, coding and practice finances

Course Topics

Coursework covers:

• Overview of the healthcare industry and professional expectations
• Role of the medical administrative assistant
• Medical history, malpractice, ethics and specialties
• HIPAA, patient rights and confidentiality
• Office communication and scheduling
• Insurance coverage, billing and collections
• Accounting, financial statements and practice budgets
• Laboratory safety, specimen collection and regulations
• Assisting with medical emergencies
• Career development in healthcare

This program is designed to give you flexibility and support while you learn. You will have:

• 24/7 access to instructors and mentors
• Interactive labs, exercises, videos and simulations
• Collaboration with instructors and classmates
• An online community with student services and resources
• Pre- and post-assessments with performance tracking
• A secure student portal with career guidance, resume help and job resources
• Preparation for national and state certification exams
• A 40-hour clinical externship to apply your skills in a real healthcare setting

Cost: $1,399, payment plans available
Length: Up to 9 months (6 months access with possible 3-month extension)
Registration: Anytime

Payment Plan

Health Ed Today offers 3-, 6- and 10-month payment plans.

You may choose to take part in an optional volunteer externship with a local organization in your field to gain hands-on experience. Externship sites may require additional documentation such as health records, immunizations, drug screening or background checks. After completing your program, you can contact the Health Ed Today Externship Coordinator at mentor@healthedtoday.com to arrange placement.

Medical administrative assistants are essential to the healthcare team. They work in doctors’ offices, clinics, hospitals and other healthcare settings. Common job titles include medical secretary and medical records clerk. Because healthcare is a complex and expanding field, there is an ongoing need for skilled medical administrative assistants.

Prepare for Certification

This online course gives you the knowledge and skills needed to succeed in administrative and clerical roles in healthcare. You will gain a strong foundation in medical administration that can help you start a new career or advance in your current role.

Certification Opportunities

After completing the program, you will be eligible to sit for national, industry-recognized certification exams, including:

• National Workforce Career Association (NWCA): Medical Administrative Assistant Certification (MAAC)
• National Healthcareer Association (NHA): Certified Medical Administrative Assistant (CMAA)

If you plan to work outside California, check your state’s requirements to ensure this program meets certification standards where you intend to work.

Create an SFSU ID and follow the email instructions to create an SFSU Password.

SFSU offers this course in partnership with Health Ed Today. Visit the Health Ed Today pre-registration page to enroll.

• Contact: For more information, advising and in-depth course questions, call (877) 261-1484
• General Information: Email cpagehealthceu@sfsu.edu